FRESH START LINES
FRESH START LINES

Refund Policy


Effective Date: 01/2026

FreshStart Financial Education Association provides private membership-based financial education and authorized user tradeline placement services.

Because services involve time, consultation, analysis, and third-party coordination, our refund policy is structured as follows:

Membership Fees
Membership fees are non-refundable once access to private educational resources has been granted.

Profile Review Fees
Credit profile review fees are non-refundable once the review has been completed and strategy recommendations have been delivered.

Authorized User Placement Fees
Once a member has been submitted for authorized user placement and coordination with the account holder has begun, placement fees are non-refundable.

If placement cannot be completed due to internal availability issues, a replacement option may be offered or a refund may be issued at our discretion.

Reporting Outcomes
Refunds are not granted based on:

Credit score changes
Lender decisions
Underwriting outcomes
Credit bureau reporting timelines

Chargebacks
Members agree to contact us directly to resolve any concerns prior to initiating a chargeback. Unauthorized chargebacks may result in termination of membership and enforcement of the signed service agreement.

All services are governed by the signed Membership Agreement and Service Agreement.

For questions regarding this policy, contact:
info@buyatradeline.com

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